Virgin Media 8QQA47856027A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 20. on 08-11-2022 12:42. We would like to show you a description here but the site won’t allow us. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. Find a. Your Virgin Media return En route. 10 REPLIES. My new quick start installation bundle is due to be delivered today via yodel however I have had no tracking information sent to me and when I check my virgin media, orders and appointments, nothing is showing? Will my order be delivered today as planned? Thanks . Enter Yodel tracking number in the search box 🔎 to check the status of a package (parcel),📦 order and shipment. Read more. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Yodel is a delivery service company based in Liverpool, England. After deliver slot time had passed the tracking info stopped updating. - 4856480Hub 3 stuck at Yodel. Read more. Then, drop it. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. 0 Kudos Reply. This will allow you to see exactly where your parcel is at any time. If we’re sending some replacement kit to you, you can track it or change the delivery date by signing in to My Virgin Media and heading to Orders & Appointments, or through Yodel once the kit has been dispatched. Yodel Direct parcel tracking. Registered office: Meridian House, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1TB Registered in England and Wales 044170470980982. Phoned 150 first thing and actually got through to a UK call centre! The original order is now cancelled and a replacement order is being delivered on Saturday although it's still going to be Yodel delivering. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Read more. Tracking says it was suppose. Yodel does not arrange refunds or exchanges. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. I'm sorry to hear you haven't received a confirmation text for your timeslot. 3. Read more. These emails have been reported to Action Fraud and steps have been taken to remove the websites used in the emails with the registrar although the number of websites is vast. If you are not able to rearrange during your delivery, you will need to wait for your driver to attempt to deliver your parcel, when you will receive a calling card detailing what steps you will need to take next: If you have received an Orange. Virgin Media 8KXE002644364961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. In order to provide its easy pick-up and drop-off service for online retailers, CollectPlus is partnered with Yodel for parcel delivery throughout the United Kingdom. Hi Gwillerz, Thanks for your post, and a warm welcome to our Community Forums. I've spoken via Yodel live chat who have rearranged delivery numerous times, but now its been sitting in the depot for the last week with the status "We're waiting for the retailer to provide further details. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Shop online with over 90 brands and have your items delivered to your local store. Seems a shame to throw in the bin plus don't want a bill from Virgin. Your Virgin Media return En route. How to use Click & Collect How will I know when my item has been returned? Parcels made easy. Browse Virgin Media Virgin Media Community. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Yodel, a VM's designated courier, thinks the parcel has arrived but fails to update the parcel tracking. Today is the second day in another round of 3. Rob Beck ordered a new router from Virgin Media in March. Hi, I have returned a Hub4 as requested via collect plus I have the receipt with the tracking info on, however the last update on the tracking states it was processed at National hub on 7th August with no further update since. Yodel Services. Track. The company delivers 150 million items per year and collaborates with 80 per cent of the UK's most significant merchants. My Virgin Media App. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Eventually has to take them to court to stop billing me for internet I cancelled over the phone, email and snail mail. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Find a. The tracking code will enable you to track your parcel and will update to show when it is at the chosen Collect+ store. Virgin Media 8KXE002660392961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. Hi, I have received my new hub. If the handset order was an upgrade then please speak with our retentions team by calling 0345 6000 789 (or 789 from a Virgin Mobile handset) so that they can re-order it for you. Special Delivery Guaranteed by 9am. Once the equipment is received, any charges will be removed from the account. You will either receive a returns slip with your original parcel. Hi, I've recently joined a broadband plan as a new customer and ordered a new self-installation kit. Your Virgin Media return En route. Send, collect and return parcels at your local store from early till late, 7 days a week. Hi all, I stayed home from work all day today on the assumption my QuickStart Kit was due to be delivered but unfortunately, that wasn't the case. Simply enter your parcel tracking number or click through from your Yodel emails to learn more about your parcel's journey. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. Virgin media internet is terrible, slow and their customer service makes it nigh impossible to cancel. 2. Find a. Then select the "Track" option, and in a few seconds, you will see the information of the Yodel direct tracking you need. Registration is fast, simple and absolutely free so please join our community today. Find a. Read more. How to track a parcel. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Sign up. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Yodel customer service said they couldn't do anything without a tr. Cannot rate YODEL highly enough. YodelDirect has all , we offer a variety of different services - a positive delivery experience is no tracking information yet' to 'what are you ? | MJ Then your tracking reference. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Once the equipment is received, any charges will be removed from the account. 00 when you book online between 00:01 on 16. Find a. Well-informed. Flag for a moderator. Virgin Media 8T6P52777362A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. Main menu; Bundles. On the desktop application, you can find it by following these steps: Select the profile button in the bottom left corner. Find a. Just to let you know Carley this is not and "acceptable solution " as the green tick implies. Another day another issue with VM. I signed for it because he often buys odds and ends online. Thank you for your reply. Your Virgin Media return En route. Find a. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Virgin Media 8KXE002671593961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. All parcels, including collections and returns dropped off at a Yodel Store can be tracked via our tracking page or our app. I received a Yodel delivery of an iphone 14 pro max along with an Apple Watch. Find a. The txt from virgin said I would get a txt from yodel with a 2hr delivery slot. Read more. You also get the freedom to operate within your own timeframes and according to your preferred schedule. Read more. Virgin Media 8KXE002659270961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. Return. Sign in . Get all of this information in the tracking section of the Yodel Parcel Tracker app. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Virgin Media 8KXE002617003961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. The virgin homepage says between 8am and 6pm it will be with us today (20/08) and it’s now almost 6pm. • Save on YODEL shipping budget & meet business priorities. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. I had a text from Virgin saying "Yodel will be in touch with your 2 hour timeslot. web. Get Started Today. Your Virgin Media return En route. Not only do we offer courier tracking UK wide; international postal tracking is where this tool really comes into its own. Read more. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. Yodel does not arrange refunds or exchanges. We provide you with the most powerful parcel tracking system for any post office. . Virgin Media 8QQA47820961A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 26. It will expand a panel showing the profile settings. I received a text from Virgin stating my equipment will be delivered on 25th July and Yodel would contact me with a 2 hour delivery slot. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. wonkydragon. Your Virgin Media return En route. Use your bedroom as your fitting room: returning unwanted items is easy with Yodel. Virgin Media 8KXE002634726961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. Yodel Services. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Hi, Dave, I am having the same problem…my new equipment was supposed to be delivered on Monday by Yodel…. You can track your parcel as normal in My Account or wait to receive your email. Virgin Media 8KXE002636287961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 09. Read more. Virgin Media 8T6P52794915A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. on 25-04-2023 17:04. Virgin Media. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Emails that are suspected to be malicious should be marked as Spam/Junk and deleted immediately. Access the ‘Recent Orders' tab on My Account (you will need to log in if you haven't already); Find your order, then click 'Track Parcel' to reveal the latest information on your order status. We would like to show you a description here but the site won’t allow us. Virgin Media 8KXE002649370961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. Can I have some assistance with this please as I have done my bit but yet again Yodel seem to have lost or stolen it and I don’t want to. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. I've called the sales team and I think they're going to try to have it resolved today. Options. However, I don’t have a yodel reference number and I can’t register for my Virgin Media account to check this is still the planned delivery date (when I try to register, I get asked to. Step 3 - Label the box – a letter came with the. The only received contacts are 1) my order reference when I ordered. Hi Arrowmunda, Thank you for updating us. To do this, you’ll need to wait until you receive your tracking email. Find a. She called back. Virgin Media 8T6P52725406A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 12. Your Virgin Media return En route. It operates during the same working hours as the webchat. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Date of experience: November 19, 2023. the delivery itself is completely legit and all in my name. Yodel services Back. Find your local Collect+ store using our Find a Store page (make sure you. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. Receive a two-hour delivery window for every parcel delivered to a door. Find a. Virgin Media 8QQA47839032A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. It turned out to be a Samsung phone worth nearly £800, ordered (apparently) from the catalogue. Close menu. . Once the equipment is received, any charges will be removed from the account. Your Virgin Media return En route. Yodel stole my parcel. Virgin Media 8T6P52794915A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. Now get a letter from Virgin saying I have my TV and phone back hoch I cancelled and the bill is £116 a month!!. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). Find a. Your Virgin Media return En route. Hello received an email from Yodel about a Virgin Media delivery today, but haven’t ordered anything - 5160902. Read more. Read more. “@SmallwoodUk Thanks James. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714“@RobbieDurham Hi Robbie, thanks for your Tweet, I am sorry you're still waiting for a delivery from Yodel. Find a. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Wasted a day waiting for Yodel to deliver my quick start kit, no tracking number, no text message to give a 2 hr window. Special Delivery Guaranteed by 1pm. Arrange a return to one of 300 retailers through a Yodel Store. Virgin Media 8T6P52788805A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 13. Yodel is highly rated from customer reviews on TrustpilotParcels returned to the retailer within 72 hours. Click & Collect – Once the courier has collected your parcel from the retailer you purchased the item from, you will usually be provided with a tracking code. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Read more. VirginMedia can you please help!!!! 0 Kudos. Our new delivery tracking feature is best experienced through the Yodel Xpect service and allows shoppers to follow where the driver delivering their parcel currently is in their local area, keeping shoppers informed on their delivery right to their doorstep. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. I contacted Yodel and they said we ju. Royal Mail Tracked 48. Find a. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Virgin Media 8QQA47848406A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. I'm a new customer, due to recieve my quickstart pack tomorrow but I don't have a yodel tracking number to see when it will arrive. You can track your package on all of our courier services, including TNT, Yodel, DPD, EVRI (formerly Hermes) and Parcelforce, to name only a few. It's gone 12. on 07-11-2022 18:44. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Yodel World Economy travels usually 3 to 5 days. Get all of this information in the tracking section of the Yodel Parcel Tracker app. I've - 5179046My address is wrong on my receipt and I haven’t gotten a delivery tracking number or time slot from yodel for today. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Find a. com. Web chat are completely useless as they all say the same garbage and claim it’s out for delivery when it clearly isn’t. Verified account Protected Tweets @; Suggested usersHow to use Click & Collect Packaging guidelines Parcels made easy. Mobile Your Account. has announced a new partnership with OOHPod which will enable Yodel Click & Collect customers in Northern Ireland to have their parcels delivered to secure lockers when checking out online. Yodel tracking say equipment still en route to Virgin 3 weeks after equipment dropped off. Read 2. 42 (exc VAT), posting a parcel to your family, friends or customers through the Yodel network is easy and affordable. Virgin Media 8KXE002654912961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 08. Tried to ring Virgin again today, after keeping me hanging on for nearly 20. Where is your parcel coming from: Where is your parcel going to: Weight. Thanks in advance. Zavvi. She said it was an all day delivery so couldn'. Unexpected parcel - scam! I hope it's ok to put this here. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. To track and manage any kind of Yodel delivery with a parcel reference that is 8, 13 or 16 digits in length or begins with the letters JD, MyYodel can be used. Our network is growing all the time. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. 3 weeks ago. Yodel has been named as the UK's worst parcels delivery firm for the second year running, with over half of its customers rating it as "bad" on a poll on. Virgin text me in the 25th telling me yodel would contact - 5191673. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 41390371405200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. These are often set up like phishing emails in trying to make you click on potentially dangerous links, or disclose. Virgin media internet is terrible, slow and their customer service makes it nigh impossible to cancel. Latest service updates; How to make a claim; Contact Royal Mail; See all help and support Yodel does not arrange refunds or exchanges. Your Virgin Media return En route. Your Virgin Media return En route. Read more. Your Virgin Media return En route. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to. I don't know if anyone is looking into this and if someone will come back to me or my mother about the matter. Please look out for my message over at the purple envelope. They never were. If you’ve downloaded our mobile app, you can also access your Return to Yodel and Deliver to Yodel parcel information. Return. Check the live status of your order every step of the way, from the moment your parcel is picked up, in transit and out for delivery. Yodel does not arrange refunds or exchanges. Read more. Functional cookies help to perform certain functionalities like sharing the content of the website on social media. Virgin Media 8QQA47843121A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. app. Your Virgin Media return En route. Read more. There is no accompanying documentation indicating who the retailer is or who ordered it but a virgin mobile Sim. Virgin Media 8T6P52751413A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 11. Help centre; How to sell on Gumtree; How to sell on Preloved; How to sell on Shopify; How to sell on Etsy; How to sell on Asos Marketplace;. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Find a. With parcel deliveries starting from just £2. When your parcel is on its way to you, our courier partners over at Yodel will send you an email or text message and will provide a 2-hour delivery. Royal Mail Tracked 24. Do you have a tracking number for your delivery? ^ML”Finally, there is a customer service hotline available – 0344 755 0117. All forum topics;YODEL. I've had a new 360 box. Please. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. Virgin Media 8KXE002643517961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 16. Most QuickStart kits have just 6 cables, connectors and powerlines to. Enter a town or postcode to find your nearest store: Yodel | Parcel Tracking How to use Click & Collect How will I know when my item has been returned? Parcels made easy. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Most returns are free check with your retailer for details. Yodel Services Help Centre Client Zone Can I track my return? Yes - of course All parcels, including collections and returns dropped off at a Yodel Store can be tracked via our. Track package Add package title × Choose country. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. They never came. NB”Virgin Media on Twitter. Your Virgin Media return En route. They also claim the can’t contact the drivers to find out when it’s due for delivery. So it seemed simplest to reconnect - the sockets are there and they were happy with the service. Your Virgin Media return En route. Read more. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Yodel Mobile. QuickStart, set up and connections. Tuning in. With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep. Read more. Print in Store available in 100% of Yodel stores. Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. Yodel also do not arrive during the time they state they will, and then expect you to stay. . . Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Parcel delivery and tracking FAQs. Find a. Save time and money by choosing a Yodel drop off service for your parcels. To find a Yodel Store near you, please use our quick and easy store locator. Virgin Media 8KXE002622808961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. Read more. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. Find a. Find a. Most are open early 'til late 7 days a week. Yodel does not arrange refunds or exchanges. ConversationOnce we have received your parcel into the Yodel network, and if your retailer allows it, you can choose to have your parcel delivered to a nominated safe place. on 26-11-2022 19:16. >DG”“@hymus_john Hello John, I am so sorry that your parcel has not arrived. Get all of this information in the tracking section of the Yodel Parcel Tracker app. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. 23 but no sign of it. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). If you do have a two-hour window you will be notified by text and/or email on the delivery day. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to sender. To track a Yodel parcel with our Circuit Package Tracker simply push the “Track My Package” button. Find a. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. . Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. Yodel does not arrange refunds or exchanges. Your Virgin Media return En route. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Find a. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Compare TV, broadband and phone; Oomph bundlesAt Evri, we provide cheap and convenient parcel delivery services, using our network of over 18,000 friendly parcel Couriers. Your Virgin Media return En route. Read more. Virgin Media 8KXE002620995961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 02. 07-06-2021 13:00. Get all of this information in the tracking section of the Yodel Parcel Tracker app. There are two ways to return a parcel through Yodel. Get all of this information in the tracking section of the Yodel Parcel Tracker app. 5 million in 2020. I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. on 01-08-2022 12:13. The Collect+ Send service is in partnership with Parcel2Go. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Your Virgin Media return En route. Thank you,In this conversation. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Enter your Collect+ tracking code in the box above. Virgin Media Forums Agent. Virgin Media 8T6P52803233A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 * the same day you place your order with us. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. - Create and view a Collect+ account. You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery. The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services. It was originally known as the Home Delivery Network (HDN, full name Home Delivery Network Limited, HDNL), until it acquired the business-to-business (B2B) and retail operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010. We Link With All These Online Martketplace Platforms. Yodel does not arrange refunds or exchanges. Virgin Mobile. yodelsinternational. Unfortunately, you would require printed labels to use the service with Yodel Direct. Enter your parcel number on our tracking page to see if you are able to enter this information online. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Virgin Media 8KXE002622808961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. Now almost a month later the Yodel tracking shows that it has not been delivered to Virgin. Options. Store to Door. You will either receive a returns slip with your original parcel. - Create and view a Collect+ account. On the VM app it says the order has been processed and dispatched but no tracking number.